Legal & Privacy


We take your privacy very seriously. By registering with us or becoming a customer you will give us information that we will use to process your orders and improve our service to you. The following discloses our information gathering and dissemination practices for this web site.

Data Protection 
We do not capture and store any of your personal information except that which you voluntarily choose to give us. Any personal information is used exclusively to provide information and services from leuchtie.co.uk. We do not pass any of your personal data to outside organisations and/or individuals. We do not send random marketing emails to personal email addresses (spam). We comply with the eight enforceable principles of good practice of the Data Protection Act.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

Cookies
Our site uses cookies, which helps us greatly to give you the best possible service. 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps us to analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

In particular we use the following cookies:

- google analytics cookie, which stores annonymous information about how visitors use our site
- cookie to store order information, such as the contents of your shopping basket
- cookie to store visitor information, such as the checkout details

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Manually entered information
Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mailing list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We do not store financial information like credit card numbers.

If you are unsure about sending your details via the web we also accept phone, fax or postal orders.

Copyright
No content or images from this site can be used without the written permission of Collarways. Please contact us if you require images for your own website, selling LEUCHTIE. Images used on this site are either owned by Collarways or Collarways has permission to use the image from the legal owner of the image.